All Systems Operational
About This Site
This status page is for Validic's Legacy V1 Platform. For our current Inform Platform, please use https://trust.validic.com/
We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.
Scheduled Maintenance
Important: Fitbit Account Changes - Action Needed by February 2026 Feb 2, 2026 00:00-00:01 EST
Key Dates You Should Know:
* Now: Fitbit users can start moving to Google Accounts.
* February 2, 2026: All Fitbit users *must* switch to a Google Account.
- After this date, your old Fitbit login will stop working.
- You'll lose access to your Fitbit account and data if you don't switch.
What You Need to Do:
1. For Fitbit Users:
* All Validic users with Fitbit accounts must move to a Google Account.
* The switch is optional now, but required by February 2026.
* Tell your users to prepare for this change.
2. For Fitbit Developer Accounts:
* Do you have your own Fitbit developer account on dev.fitbit.com?
* You *must* migrate this account to a Google Account.
* If you don't switch, you will:
- Lose API access
- Can't log into your developer account
- Lose all app and integration data
Is Validic managing your developer credentials?
- Validic does manage a large number of developer credentials for our clients. That being the case...
- You likely don't need to do anything.
- We'll handle the transition.
- Still unsure? Contact support: https://help.validic.com/portal/2
Our team is working hard to make this transition smooth. We'll keep you updated as Google provides more details.
Need help? Reach out to our support team: https://help.validic.com/portal/2
We also have an FAQ you can review: https://help.validic.com/space/VCS/3755213034/Moving+a+Fitbit+user+to+a+Google+Account
See Google’s instructions: https://support.google.com/fitbit/answer/14237024
Posted on Jul 21, 2025 - 16:04 EDT