Monitoring - Validic and Jawbone leadership met last week and discussed the ongoing outage of Jawbone's UP service and APIs. They confirm that they are continuing to work on migrating their platform and bringing the service back online, but are unable to provide a specific date for resolution. If you would like to remove Jawbone from your marketplace, please follow these instructions provided in our article at https://support.validic.com/customer/portal/articles/2945151-automating-disconnection-of-an-app
Jun 22, 09:21 EDT
Identified - Jawbone has confirmed that all Jawbone and UP services are currently offline. The Jawbone team is currently working on a resolution. We'll post updates on any further developments.
May 24, 10:43 EDT
Investigating - Validic Engineers have detected an increase of API call failures to the Jawbone API and are investigating. We're working with Jawbone to restore data continuity as well users' ability to connect their accounts as quickly as possible.

Please report any questions or concerns to support@validic.com.

Thank you,
Validic Client Services Team
May 24, 09:12 EDT

About This Site

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

API   Operational
App Marketplace   Operational
Developer Portal   Operational
Push Notification Service   Operational
ActivLIFE   Operational
AsthmaMD   Operational
Bewell Connect   Operational
BodiMetrics   Operational
BodyTrace   Operational
Boltt   Operational
DailyMile   Operational
Edamam   Operational
Epson   Operational
FatSecret   Operational
Fitbit   Operational
Garmin   Operational
Higi   Operational
iHealth   Operational
Jawbone   Major Outage
Kiqplan   Operational
Life Fitness   Operational
Lumo   Operational
Microsoft   Operational
Misfit Wearables   Operational
Movable   Operational
Moves   Operational
MyFitnessPal   Operational
Omron Wellness   Operational
Ozmo   Operational
Pear Sports   Operational
Personalabs   Operational
Piezo   Operational
Polar   Operational
Precor   Operational
PredictBGL   Operational
Qardio   Operational
RunKeeper   Operational
RxCheck   Operational
SleepImage   Operational
Strava   Operational
Striiv   Operational
Suunto   Operational
Telcare   Operational
TomTom   Operational
Under Armour / MapMyFitness   Operational
Validic Mobile   Operational
Vitadock   Operational
VitalUp   Operational
Withings   Operational
Yoo   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Jul 23, 2018

No incidents reported today.

Jul 22, 2018

No incidents reported.

Jul 21, 2018

No incidents reported.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018

No incidents reported.

Jul 15, 2018
Completed - The scheduled maintenance has been completed.
Jul 15, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:00 EDT
Scheduled - This window is for normal system and database maintenance processes. During the maintenance, customers and respective end users may experience interruptions to the Validic API and Marketplace functionality. 

Please contact support@validic.com if you have questions regarding this scheduled maintenance.
Jul 10, 10:16 EDT
Jul 14, 2018

No incidents reported.

Jul 13, 2018
Resolved - Polar has reported that this issue is already resolved. Please report any questions or concerns to support@validic.com.
Jul 13, 13:39 EDT
Identified - Polar has reported a temporary unplanned service outage, affecting their data availability as well marketplace syncing. Validic will continue to monitor the situation and will provide further updates at this site as soon as they are available.

Please contact support@validic.com if you have questions regarding this scheduled maintenance.
Jul 13, 08:36 EDT
Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.