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About This Site

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Nokia/Withings will be performing API maintenance beginning at 4:30AM Eastern Time on Monday March 5. They plan for services to be interrupted for approximately 1 hour. During this window you will likely not receive Nokia/Withings data.

Thank you,
Validic Technical Support
Posted on Mar 2, 15:37 EST
Suunto Movescount Under Maintenance Mar 6, 11:30 - Mar 7, 08:00 EDT
Suunto Movescount has announed they are under maintenance. More details can be found at http://www.movescount.com/.

Validic is not aware of the content or specific duration of the maintenance.

Thank you,
Validic Technical Support
Posted on Mar 6, 11:17 EST
Addition of Suunto Routine Data Mar 8, 11:00-12:00 EDT
Validic is pleased to announce the addition of Routine data for Suunto and will begin to be available at approximately 11:00AM Eastern Time on Thursday March 8.

To learn more about Routine data support for Suunto, including the list of supported devices, please review the integration notes on our Support Portal:

https://support.validic.com/customer/en/portal/articles/2166342-suunto-integration-details

The notes should help guide in the:
- utilization of the new Suunto routine records in relation to your product workflow
- mapping and utilization of expanded Suunto Routine data values into your own records

For any additional questions about these changes, please contact the Validic Support Team at support@validic.com.

Thank you,
Validic Technical Support
Posted on Mar 5, 09:52 EST
API Response Time
Fetching
Past Incidents
Apr 23, 2018

No incidents reported today.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018

No incidents reported.

Apr 9, 2018
Resolved - Adidas has stopped servicing its API. Validic is no longer receiving data from the Adidas API and we do not expect Adidas to restore service to its API.

For customers that use the Validic standard marketplace, we will be removing Adidas this week. We also recommend Validic customers who use the custom marketplace remove Adidas.

If you have any questions regarding this update, please contact support@validic.com.

Thank you,
Validic Technical Support
Apr 9, 08:42 EDT
Monitoring - The Adidas API is currently reporting that it is currently under maintenance, resulting in errors while obtaining fitness record updates. This may result in delayed access to Adidas data through Validic's API.

Validic will monitor this issue and will report updates at status.validic.com as warranted.

Thank you,
Validic Technical Support
Mar 12, 18:08 EDT