All Systems Operational

About This Site

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

API   Operational
App Marketplace   Operational
Developer Portal   Operational
Push Notification Service   Operational
ActivLIFE   Operational
AsthmaMD   Operational
Bewell Connect   Operational
BodiMetrics   Operational
BodyTrace   Operational
Boltt   Operational
DailyMile   Operational
Edamam   Operational
Epson   Operational
FatSecret   Operational
Fitbit   Operational
Garmin   Operational
Higi   Operational
iHealth   Operational
Jawbone   Operational
Kiqplan   Operational
Life Fitness   Operational
Lumo   Operational
Moov   Operational
Microsoft   Operational
Misfit Wearables   Operational
Movable   Operational
Moves   Operational
MyFitnessPal   Operational
Omron Wellness   Operational
Ozmo   Operational
Pear Sports   Operational
Personalabs   Operational
Piezo   Operational
Polar   Operational
Precor   Operational
PredictBGL   Operational
Qardio   Operational
RunKeeper   Operational
RxCheck   Operational
SleepImage   Operational
Strava   Operational
Striiv   Operational
Suunto   Operational
Telcare   Operational
TomTom   Operational
Under Armour / MapMyFitness   Operational
Validic Mobile   Operational
Vitadock   Operational
VitalUp   Operational
Withings   Operational
Yoo   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
May 22, 2018

No incidents reported today.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018
Completed - The scheduled update to increase the number of results in each API response has been completed. The Validic API now returns 1000 records per API call by default.

Thank you,
Validic Technical Support
May 15, 12:47 EDT
Scheduled - Please validate that your system will be able to handle 1000 results per page.

On Tuesday, May 15, 2018 Validic will be increasing the default number of records returned in each API response from 100 to 1000. This improvement is being made to help reduce API call pagination, thereby increasing overall data retrieval speeds. You will still be able to change the number of records returned with the “limit” parameter that you can add to your API calls.

We encourage all Validic customers to ensure that your systems will be able to properly process and store the higher number of records being returned on each page.

For more information about pagination, please see the following links:
https://docs.validic.com/docs/data-retrieval#section-pagination
https://support.validic.com/customer/portal/articles/1649019

For any additional questions about these changes, please contact the Validic Support Team at support@validic.com.

Thank you,
Validic Technical Support
May 2, 09:13 EDT
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018
Resolved - The issues affecting the Validic marketplace and real-time data flow have been resolved. All systems and features are operating normally.
May 11, 14:54 EDT
Monitoring - Our engineers have identified that the issues were caused by failures in some of our servers. As of this time, the issues seem to have stabilized and performance has mostly returned to normal. Our engineers will continue to monitor and we will provide updates as needed.
May 11, 14:39 EDT
Investigating - Validic engineers have detected issues that are affecting real-time data flow and the ability for some users to connect their apps in the Validic marketplace. The marketplace issue is affecting both Standard and Custom marketplaces.

Engineers are investigating the issue and updates can be found at status.validic.com. If you have further questions please contact support@validic.com.

Thank you,
Validic Tech Support
May 11, 14:07 EDT
May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.