Identified - Jawbone has confirmed that all Jawbone and UP services are currently offline. The Jawbone team is currently working on a resolution. We'll post updates on any further developments.
May 24, 10:43 EDT
May 24, 10:43 EDT
Investigating - Validic Engineers have detected an increase of API call failures to the Jawbone API and are investigating. We're working with Jawbone to restore data continuity as well users' ability to connect their accounts as quickly as possible.
Please report any questions or concerns to support@validic.com.
Thank you,
Validic Client Services Team
May 24, 09:12 EDT
Please report any questions or concerns to support@validic.com.
Thank you,
Validic Client Services Team
May 24, 09:12 EDT
About This Site
We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.
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