All Systems Operational

About This Site

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

API   Operational
App Marketplace   Operational
Developer Portal   Operational
Push Notification Service   Operational
ActivLIFE   Operational
AsthmaMD   Operational
Bewell Connect   Operational
BodiMetrics   Operational
BodyTrace   Operational
Boltt   Operational
DailyMile   Operational
Edamam   Operational
Epson   Operational
FatSecret   Operational
Fitbit   Operational
Garmin   Operational
Higi   Operational
iHealth   Operational
Kiqplan   Operational
Life Fitness   Operational
Lumo   Operational
Microsoft   Operational
Misfit Wearables   Operational
Movable   Operational
MyFitnessPal   Operational
Omron Wellness   Operational
Ozmo   Operational
Pear Sports   Operational
Personalabs   Operational
Piezo   Operational
Polar   Operational
Precor   Operational
PredictBGL   Operational
Qardio   Operational
RunKeeper   Operational
RxCheck   Operational
SleepImage   Operational
Strava   Operational
Striiv   Operational
Suunto   Operational
Telcare   Operational
TomTom   Operational
Under Armour / MapMyFitness   Operational
Validic Mobile   Operational
Vitadock   Operational
VitalUp   Operational
Withings   Operational
Yoo   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Aug 21, 2018

No incidents reported today.

Aug 20, 2018

No incidents reported.

Aug 19, 2018

No incidents reported.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

No incidents reported.

Aug 16, 2018
Resolved - This incident has been resolved.
Aug 16, 13:20 EDT
Investigating - We are receiving reports that some of our customers are getting errors trying to access our API Documentation at https://docs.validic.com. Our engineers are currently investigating the issue.
Aug 16, 10:01 EDT
Resolved - This incident has been resolved.
Aug 16, 08:32 EDT
Update - This is a reminder that Validic will be removing Jawbone from all marketplaces and disconnecting user connections beginning today, Aug 9th, 2:00pm EDT.

If you have questions about this notice, please contact the Validic Technical Support Team at support@validic.com.
Aug 9, 13:05 EDT
Update - Due to the uncertainty of when Jawbone's API service will be back online, Validic will be deprecating its support for Jawbone. Deprecation is scheduled for Thursday, August 9. Validic will be removing Jawbone from all marketplaces and disconnecting all user connections by this date.

If you have questions about this notice, please contact the Validic Technical Support Team at support@validic.com.
Aug 3, 09:58 EDT
Monitoring - Validic and Jawbone leadership met last week and discussed the ongoing outage of Jawbone's UP service and APIs. They confirm that they are continuing to work on migrating their platform and bringing the service back online, but are unable to provide a specific date for resolution. If you would like to remove Jawbone from your marketplace, please follow these instructions provided in our article at https://support.validic.com/customer/portal/articles/2945151-automating-disconnection-of-an-app
Jun 22, 09:21 EDT
Identified - Jawbone has confirmed that all Jawbone and UP services are currently offline. The Jawbone team is currently working on a resolution. We'll post updates on any further developments.
May 24, 10:43 EDT
Investigating - Validic Engineers have detected an increase of API call failures to the Jawbone API and are investigating. We're working with Jawbone to restore data continuity as well users' ability to connect their accounts as quickly as possible.

Please report any questions or concerns to support@validic.com.

Thank you,
Validic Client Services Team
May 24, 09:12 EDT
Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.