Monitoring - LifeFitness has notified us that they will be sunsetting their API on 2/29/2020. While current users will continue to receive data until that date, new users are unable to connect.

If you have any questions regarding this, please contact support@validic.com.

Thank you,
Validic Technical Support
Sep 23, 10:47 EDT
Investigating - As a result of changes LifeFitness made to their API, Validic is unable to retrieve data from LifeFitness for user connections at this time. Validic is currently investigating supporting the new LifeFitness API. Further updates regarding this will posted here.

If you have any questions regarding this update, please contact support@validic.com.

Thank you,
Validic Technical Support
Dec 4, 15:37 EST

About This Site

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

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Life Fitness Degraded Performance
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Operational
Degraded Performance
Partial Outage
Major Outage
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Past Incidents
Feb 20, 2020

No incidents reported today.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020
Resolved - This incident has been resolved.
Feb 15, 12:42 EST
Monitoring - Fitbit has reported that the root cause was identified and a fix was applied. All systems are operational again.

Validic will continue to monitor for stability of the fix.
Feb 14, 20:20 EST
Investigating - Fitbit has reported via their status page their services are experiencing an outage.

Our operations team is monitoring.
Feb 14, 17:05 EST
Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.