Identified - To provide the best support possible to our customers, Validic has made the business decision to sunset our integration with Vitadock. Validic will be removing the Vitadock app from all client marketplaces beginning November 30, 2018, 5PM EDT.

If you have any questions regarding this update, please contact support@validic.com.

Thank you,
Validic Technical Support
Nov 12, 20:59 EST

About This Site

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Validic will be placing its Withings integration on maintenance mode on Nov 26 to migrate to Withings' updated OAuth implementation. The maintenance is expected to take up to 6 hours and customers will not receive data nor be able to connect Withings accounts in the marketplace during this time.

If you have any questions regarding this, please contact support@validic.com.

Thank you,
Validic Technical Support
Posted on Nov 5, 15:07 EST
API Response Time
Fetching
Past Incidents
Nov 21, 2018

No incidents reported today.

Nov 20, 2018

No incidents reported.

Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018
Resolved - Fitbit has reported that the incident has been resolved.
Nov 15, 13:14 EST
Monitoring - Fitbit has reported an issue on their API affecting data latency and connecting accounts in the marketplace. Validic will continue to monitor the situation and will provide further updates at this site as soon as they are available. More details can be found at https://www.fitbitstatus.com/.

If you have any questions regarding this, please contact support@validic.com.

Thank you,
Validic Technical Support
Nov 15, 13:00 EST
Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.