Identified - Microsoft has announced the end of support for the Microsoft Health Dashboard applications and services. On May 31, 2019, the Microsoft Health Dashboard site will be shut down and Microsoft Band applications will be removed from the Microsoft Store, Google Play, and Apple App Store.

Validic will unsync all active Microsoft Health users and disable all credentials. No new data will be accessible from Microsoft after this date. Previously generated Microsoft data will still be available via the Validic API.

If you have questions about this notice, please contact the Validic Technical Support Team at
May 22, 14:05 EDT
Identified - In early 2018, Validic released the newest version of our API, named Inform. With the release of Inform, we have introduced several new features to help improve the Validic experience, such as:

- Near real-time API
- New data sources like continued glucose monitoring and intraday step data
- Improved data model and implementation which reduces operational costs

As we continue to improve the Inform API, we have no further product releases scheduled for version one of our API (v1.2016-03-01). Moving forward, all new product features and integrations will be exclusive to our Inform API. For the foreseeable future, we’ll continue to support v1.2016-03-01 and provide the support you have come to expect from Validic.

We encourage all customers to consider upgrading to the Inform API before the end of 2019. To ensure our customers have ample time to manage their upgrades, at this time, we are not announcing the date for the official deprecation of v1.2016-03-01. More information regarding the deprecation will be forthcoming in the next several months.

We want you to know we did not make this change lightly. We know updating your systems is a significant undertaking, and we appreciate the work you do. The release of Inform opens the door for new data types, features, and functionality that we believe you’ll find beneficial and will help your team accelerate innovation. Please contact to discuss how to begin planning your upgrade.

Lastly, at Validic we believe the best products are customer-driven, and we invite you to share your feedback with our team at
Feb 12, 14:26 EST
Investigating - As a result of changes LifeFitness made to their API, Validic is unable to retrieve data from LifeFitness for user connections at this time. Validic is currently investigating supporting the new LifeFitness API. Further updates regarding this will posted here.

If you have any questions regarding this update, please contact

Thank you,
Validic Technical Support
Dec 4, 15:37 EST

About This Site

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

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Life Fitness Major Outage
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Degraded Performance
Partial Outage
Major Outage
API Response Time
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019

No incidents reported.

May 21, 2019
Resolved - Under Armour is reporting that the issue on their side has been resolved.
May 21, 17:25 EDT
Monitoring - Under Armour is reporting a partial service disruption on their API resulting in some users experiencing errors when logging in to MapMyFitness and MyFitnessPal.

Under Armour has identified the root cause of the error and have taken steps to correct the issue.

Validic will continue to monitor the situation and will provide further updates at this site as soon as they are available.
More details can be found at
May 21, 15:53 EDT
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.