Validic Status

All Systems Operational

About This Site

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

API Operational

App Marketplace Operational

Developer Portal Operational

Push Notification Service Operational

ActivLIFE Operational

AsthmaMD Operational

Bewell Connect Operational

BodiMetrics Operational

BodyTrace Operational

Boltt Operational

DailyMile Operational

Edamam Operational

Epson Operational

FatSecret Operational

Fitbit Operational

Garmin Operational

Higi Operational

iHealth Operational

Jawbone Operational

Kiqplan Operational

Life Fitness Operational

Lumo Operational

Moov Operational

Microsoft Operational

Misfit Wearables Operational

Movable Operational

Moves Operational

MyFitnessPal Operational

Omron Wellness Operational

Ozmo Operational

Pear Sports Operational

Personalabs Operational

Piezo Operational

Polar Operational

Precor Operational

PredictBGL Operational

Qardio Operational

RunKeeper Operational

RxCheck Operational

SleepImage Operational

Strava Operational

Striiv Operational

Suunto Operational

Telcare Operational

TomTom Operational

Under Armour / MapMyFitness Operational

Validic Mobile Operational

Vitadock Operational

VitalUp Operational

Withings Operational

Yoo Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API Response Time

Fetching

Past Incidents

May 22, 2018

No incidents reported today.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

Increase in Default Number of Records Returned by API

Completed - The scheduled update to increase the number of results in each API response has been completed. The Validic API now returns 1000 records per API call by default.

Thank you,
Validic Technical Support
May 15, 12:47 EDT

Scheduled - Please validate that your system will be able to handle 1000 results per page.

On Tuesday, May 15, 2018 Validic will be increasing the default number of records returned in each API response from 100 to 1000. This improvement is being made to help reduce API call pagination, thereby increasing overall data retrieval speeds. You will still be able to change the number of records returned with the “limit” parameter that you can add to your API calls.

We encourage all Validic customers to ensure that your systems will be able to properly process and store the higher number of records being returned on each page.

For more information about pagination, please see the following links:
https://docs.validic.com/docs/data-retrieval#section-pagination
https://support.validic.com/customer/portal/articles/1649019

For any additional questions about these changes, please contact the Validic Support Team at support@validic.com.

Thank you,
Validic Technical Support
May 2, 09:13 EDT

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

Issues affecting App Syncing and Realtime Data

Resolved - The issues affecting the Validic marketplace and real-time data flow have been resolved. All systems and features are operating normally.
May 11, 14:54 EDT

Monitoring - Our engineers have identified that the issues were caused by failures in some of our servers. As of this time, the issues seem to have stabilized and performance has mostly returned to normal. Our engineers will continue to monitor and we will provide updates as needed.
May 11, 14:39 EDT

Investigating - Validic engineers have detected issues that are affecting real-time data flow and the ability for some users to connect their apps in the Validic marketplace. The marketplace issue is affecting both Standard and Custom marketplaces.

Engineers are investigating the issue and updates can be found at status.validic.com. If you have further questions please contact support@validic.com.

Thank you,
Validic Tech Support
May 11, 14:07 EDT

May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.