Withings Delayed or Missing Data

Incident Report for Validic V1

Resolved

This incident has been resolved.

Posted Nov 01, 2021 - 13:47 EDT

Monitoring

We have applied the fix to this issue. Users may have to unsync and resync to Withings via the Validic marketplace to begin seeing data as expected.

Posted Oct 26, 2021 - 17:03 EDT

Identified

We have identified the issue and are working to implement an update.

Posted Oct 26, 2021 - 11:21 EDT

Investigating

Validic is investigating an issue where data from Withings users may be delayed or missing in the Validic Legacy API.

We will provide updates here when they are available.

Posted Oct 12, 2021 - 10:07 EDT

This incident affected: Withings.