Partially Degraded Service

About This Site

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

API Operational
App Marketplace Operational
Developer Portal Operational
Push Notification Service Operational
ActivLIFE Operational
AsthmaMD Operational
Bewell Connect Operational
BodiMetrics Operational
BodyTrace Operational
Boltt Operational
Edamam Operational
Epson Operational
FatSecret Operational
Fitbit Operational
Garmin Operational
Higi Operational
iHealth Operational
Kiqplan Operational
Misfit Wearables Operational
Movable Operational
MyFitnessPal Operational
Omron Wellness Operational
Ozmo Degraded Performance
Pear Sports Operational
Personalabs Operational
Piezo Operational
Polar Operational
Precor Operational
PredictBGL Operational
Qardio Operational
RunKeeper Operational
RxCheck Operational
SleepImage Operational
Strava Operational
Suunto Operational
Telcare Operational
TomTom Operational
Under Armour / MapMyFitness Operational
Validic Mobile Operational
VitalUp Operational
Withings Operational
Yoo Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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Past Incidents
Dec 3, 2022

No incidents reported today.

Dec 2, 2022

No incidents reported.

Dec 1, 2022
Resolved - Omron data has been flowing consistently.
Dec 1, 13:33 EST
Monitoring - Omron data appears to be flowing as expected again. We will continue to monitor.
Dec 1, 07:53 EST
Investigating - Validic is investigating possible delays in the delivery of data from Omron.

As a result, you may see delays in receiving user data from Omron users and users may see issues when trying to sync to Omron.

We will provide updates here when they are available.

Dec 1, 00:36 EST
Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022
Resolved - This incident has been resolved.
Nov 21, 22:54 EST
Update - The data for Fitbit has caught up. This issue is resolved
Nov 21, 22:53 EST
Update - We are continuing to monitor for any further issues.
Nov 21, 22:52 EST
Monitoring - Fitbit has identified the issue and are implementing a fix.
Nov 21, 21:19 EST
Update - We are continuing to investigate this issue.
Nov 21, 17:32 EST
Update - Fitbit has confirmed the issue and are reporting "Widespread outage of Fitbit services which interact with user data" which affects the Fitbit API. Validic will continue to monitor for updates from Fitbit.
Nov 21, 17:29 EST
Investigating - Validic is investigating possible issues with the delivery of data from Fitbit.

As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit.

We will provide updates here when they are available.

Nov 21, 16:19 EST
Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.