All Systems Operational

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We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

API Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Fitbit has announced that they will be performing database maintenance on Tuesday, December 8, 2020 starting at 9:00pm EST lasting for approximately 2 hours.

During this maintenance, users may not be able to sync to Fitbit via the Validic Marketplace and delivery data from Fitbit may be delayed until the maintenance is complete.
Posted on Nov 24, 14:52 EST
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Past Incidents
Dec 2, 2020

No incidents reported today.

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Resolved - This incident has been resolved.
Nov 19, 09:44 EST
Monitoring - Error levels from Fitbit have returned to normal levels. Validic will continue to monitor this.
Nov 18, 21:59 EST
Investigating - Validic is currently experiencing a higher than expected level of errors from Fitbit.

As a result, you may see delays in receiving Fitbit data for your users.

Validic will continue to monitor this issue and provide updates here when they are available.
Nov 18, 21:37 EST
Nov 18, 2020