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About This Site

This status page is for Validic's Legacy V1 Platform. For our current Inform Platform, please use https://trust.validic.com/

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

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Maintenance

Scheduled Maintenance

Fitbit is becoming Google Health - Fitbit integration sunset in Sept 2026 Sep 1, 2026 00:00-01:00 EDT

Update - We're close to letting clients test Google Health integration in their sandboxes in the Inform API. Updates will be coming soon on that. Reach out to Validic support to migrate to Inform so you have access to this new feature. Google is rebranding Fitbit as Google Health, and that will require a new integration to continue receiving Fitbit data. That new integration won't be added to our v1 API. Clients will have to migrate to the Inform API to have access to this new integration.

We're hosting a free webinar on May 27 at 2 PM ET specifically to walk your team through what this migration from the current Fitbit integration to the Google Health integration entails. It's more involved than a simple config change; it touches your data pipeline, your marketplace reconnection flow, and potentially parts of your data model. The sooner your engineers have a clear picture of the scope, the better.

Register here: https://validic.zoom.us/webinar/register/3417792240109/WN_b9x0TULDS3KaO7e9jBXqhw

May 20, 2026 - 16:25 EDT
Scheduled - As you may have heard, Google is sunsetting the Fitbit Web API currently used for Validic's Fitbit integration.

Google Health API is the replacement for the Fitbit Web API, and this new source will only be supported on Validic’s Inform API and not on the v1 API.

Validic clients using the v1 API will have to migrate to the Inform API in order to continue ingesting data from end users’ Fitbit/Google Health apps.

Google announced today that the Fitbit app will become Google Health on May 19th: https://support.google.com/fitbit/answer/17068213?hl=en&ref_topic=14236398&sjid=8074733428172977564-NA

They have also set a Sept 2026 sunset date for the Fitbit Web API, so that means that Validic will be sunsetting the Fitbit integration for both Inform and v1 API at that time. Google hasn't announced a firm date in Sept at this time, so this maintenance thread will be updated as Google finalizes the date they are sunsetting the Fitbit Web API

We are planning on having the Google Health API integration available for testing in Inform API in late May 2026. See more about the timeline on the Inform API for this coming integration: https://help.validic.com/space/VCS/5535203416/Fitbit+to+Google+Health+API:+Developer+Migration+Timeline

Information on the migration from the v1 API to the Inform API can be found here. Reach out to Validic support through our support by sending an email to support@validic.com so we can guide you through your migration: https://help.validic.com/space/VCS/3462955048/Migrating+from+Legacy+API+to+Inform+API

May 11, 2026 - 16:26 EDT
Jun 12, 2026

No incidents reported today.

Jun 11, 2026

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May 31, 2026

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May 29, 2026

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