Update - We are still seeing periodic delays in the receipt of Under Armour data and are working with their team to try to identify the cause.
Jan 30, 2023 - 16:10 EST
Monitoring - The issue appears to be resolved. We're monitoring this now to ensure stability of the data delivery.
Jan 26, 2023 - 13:30 EST
Investigating - Validic is investigating possible issues with the delivery of data from Under Armour.

As a result, you may see delays in receiving user data from Under Armour users and users may see issues when trying to sync to Under Armour.

We will provide updates here when they are available.

Jan 25, 2023 - 21:19 EST

About This Site

This status page is for Validic's Legacy V1 Platform. For our current Inform Platform, please use https://trust.validic.com/

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

API Operational
App Marketplace Operational
Developer Portal Operational
Push Notification Service Operational
ActivLIFE Operational
AsthmaMD Operational
Bewell Connect Operational
BodiMetrics Operational
BodyTrace Operational
Boltt Operational
Edamam Operational
Epson Operational
FatSecret Operational
Fitbit Operational
Garmin Operational
Higi Operational
iHealth Operational
Kiqplan Operational
Misfit Wearables Operational
Movable Operational
MyFitnessPal Operational
Omron Wellness Operational
Ozmo Degraded Performance
Pear Sports Operational
Personalabs Operational
Piezo Operational
Polar Operational
Precor Operational
PredictBGL Operational
Qardio Operational
RunKeeper Operational
RxCheck Operational
SleepImage Operational
Strava Operational
Suunto Operational
Telcare Operational
TomTom Operational
Under Armour / MapMyFitness Degraded Performance
Validic Mobile Operational
VitalUp Operational
Withings Operational
Yoo Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
api.validic.com
Fetching
app.validic.com
Fetching
mobile.validic.com
Fetching
Past Incidents
Feb 4, 2023

No incidents reported today.

Feb 3, 2023
Resolved - The data has caught up. This incident is resolved.
Feb 3, 15:19 EST
Monitoring - The system appears to be recovering well. We're monitoring
Feb 3, 11:56 EST
Investigating - Validic is investigating possible issues with the delivery of data from Fitbit.

As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit.

We will provide updates here when they are available.

Feb 3, 11:32 EST
Feb 2, 2023

No incidents reported.

Feb 1, 2023
Resolved - This issue has been resolved
Feb 1, 15:46 EST
Monitoring - Garmin data delivery has returned to normal. Validic will continue to monitor.
Feb 1, 10:44 EST
Investigating - Validic is investigating possible delays in the delivery of data from Garmin.

As a result, you may see delays in receiving user data from Garmin users and users may see issues when trying to sync to Garmin.

We will provide updates here when they are available.

Feb 1, 09:16 EST
Jan 31, 2023

No incidents reported.

Jan 30, 2023
Resolved - MyFitnessPal reports that this issue is resolved.
Jan 30, 20:02 EST
Monitoring - MyFitnessPal reports that they have implemented a fix to the login issue. Validic will continue to monitor.
Jan 30, 17:07 EST
Investigating - MyFitnessPal is reporting that some users are not able to log in via the web, mobile, or API products.

As a result, new users may not be able to connect their MyFitnessPal user via the Validic Marketplace.

We will provide updates here when they are available.

Jan 30, 14:21 EST
Resolved - This incident has been resolved.
Jan 30, 13:54 EST
Monitoring - The issue appears to be resolved. We're monitoring this now to ensure stability of the data delivery.
Jan 26, 13:29 EST
Investigating - Validic is investigating possible issues with the delivery of data from Withings.

As a result, you may see delays in receiving user data from Withings users and users may see issues when trying to sync to Withings.

We will provide updates here when they are available.

Jan 25, 21:20 EST
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023
Jan 25, 2023
Resolved - This incident has been resolved.
Jan 25, 16:48 EST
Monitoring - Syncing to Polar via the Validic Marketplace is working as expected. Validic will continue to monitor.
Jan 25, 11:23 EST
Update - The Polar team has confirmed reports of this issue and are currently investigating.
Jan 25, 09:14 EST
Investigating - Some users are currently reporting errors when trying to connect to Polar via the Validic Marketplace.

Validic is investigating this issue and will provide updates here as they become available.

Jan 24, 17:06 EST
Jan 24, 2023
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.