Validic V1 Status

All Systems Operational

About This Site

This status page is for Validic's Legacy V1 Platform. For our current Inform Platform, please use https://trust.validic.com/

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

API Operational

App Marketplace Operational

Developer Portal Operational

Push Notification Service Operational

ActivLIFE Operational

AsthmaMD Operational

Bewell Connect Operational

BodiMetrics Operational

BodyTrace Operational

Edamam Operational

Epson Operational

FatSecret Operational

Fitbit Operational

Garmin Operational

Higi Operational

iHealth Operational

Kiqplan Operational

Misfit Wearables Operational

Movable Operational

MyFitnessPal Operational

Omron Operational

Pear Sports Operational

Personalabs Operational

Piezo Operational

Polar Operational

Precor Operational

PredictBGL Operational

Qardio Operational

RunKeeper Operational

RxCheck Operational

SleepImage Operational

Strava Operational

Suunto Operational

Telcare Operational

Under Armour / MapMyFitness Operational

Validic Mobile Operational

VitalUp Operational

Withings Operational

Yoo Operational

Support Portal Operational

LifeScan Operational

API Documentation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 18, 2025

No incidents reported today.

Jul 17, 2025

Fitbit Data Delays

Resolved - Fitbit performance has been stable at the expected levels.
Jul 17, 14:18 EDT

Monitoring - Fitbit has updated their status page noting that the issue is resolved. Validic is seeing data delivery start to return to expected levels. There may still be some delays while we receive any data that was not received during the outage. We will continue to monitor and provide updates here as they are available.
Jul 17, 11:04 EDT

Update - Fitbit has reported that they are experiencing an outage at this time. The Validic team will continue to monitor. Fitbit is tracking this issue here: https://status.fitbit.com/
Jul 17, 08:04 EDT

Investigating - Validic is investigating possible issues with the delivery of data from Fitbit.

As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit.

We will provide updates here when they are available.
Jul 17, 07:55 EDT

API data delays or errors

Resolved - This incident has been resolved.
Jul 17, 07:55 EDT

Monitoring - The Validic team has address the issue and all systems are caught up. We will continue to monitor to ensure that no new issues come up.
Jul 11, 14:30 EDT

Identified - We have identified the issue and are working on a fix and monitoring all systems.
More updates will be posted here as they are available.
Jul 11, 11:49 EDT

Investigating - Validic is currently investigating possible issues with the Validic API.
As a result, you may see delays or errors when attempting to make calls to the API to access data or manage users.

We will post updates here as they are available.
Jul 11, 11:04 EDT

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.