Partial System Outage

About This Site

This status page is for Validic's Legacy V1 Platform. For our current Inform Platform, please use https://trust.validic.com/

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

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Misfit Wearables Major Outage
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Partial Outage
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Update - It appears that Misfit stopped sending data through their api the week of 3/6/23.

We have taken the action of removing Misfit from the standard marketplace of any org with a connected user.

If you are using a custom marketplace you will need to update that to remove Misfit from it. Misfit Oauth has also been shutdown on their end, so removing Misfit from your marketplace now would avoid user confusion.

Mar 22, 2023 - 11:05 EDT
Scheduled - Misfit's parent company, Fossil, has announced that they will be fully sunsetting the Misfit integration by April 1, 2023. This is a full shutdown of their API and ability to authorize or share Misfit data.

As a result, Misfit smart watches will no longer be supported by the Validic API.

Validic is working to remove Misfit from all Validic marketplaces by April 1. In the meantime, you may have users who attempt to authorize Misfit encounter errors.

Mar 20, 2023 - 14:46 EDT
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Past Incidents
Mar 22, 2023

No incidents reported today.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.