Monitoring - Recently, Strava announced that they would be launching a new Developer Program for all users of their API data. Their planned cutover to that new program is March 4, 2024.

Validic has been aware of this change and has been working closely with Strava to update all Validic developer credentials in an effort to have a seamless transition.

There is no action for you or your Strava users. No interruption of data delivery is expected.

This status page is simply to inform you that this change will be happening behind the scenes.

Should you see any issues with user connections or data flow with Strava after March 4, 2024, please contact the Validic Support Team via https://help.validic.com

Feb 28, 2024 - 14:40 EST
Update - Validic is still investigating possible solutions to the Polar authorization issues. We will update this status as more information becomes available.
Aug 23, 2023 - 13:32 EDT
Investigating - Validic is investigating a possible issue where users may experience errors when attempting to authorize Polar in the Validic marketplace.

As a result, some users may not be able to successfully connect to Polar.

We will provide updates here as they are available.

Jul 12, 2023 - 13:36 EDT

About This Site

This status page is for Validic's Legacy V1 Platform. For our current Inform Platform, please use https://trust.validic.com/

We continuously monitor the status of the Validic API and all its related services. If there are any interruptions in service, a note will be posted here. If you are experiencing problems connecting to Validic and do not see a notice posted here, please visit support.validic.com to review our knowledge base articles for quick troubleshooting support. If your issue is not addressed there, please email support@validic.com with your company name, organization ID and user ID for the user experiencing issues, if necessary, and any other supporting information that may help expedite the resolution of your support request.

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