Fitbit Data Delays

Incident Report for Validic V1

Resolved

Fitbit performance has been stable at the expected levels.
Posted Jul 17, 2025 - 14:18 EDT

Monitoring

Fitbit has updated their status page noting that the issue is resolved. Validic is seeing data delivery start to return to expected levels. There may still be some delays while we receive any data that was not received during the outage. We will continue to monitor and provide updates here as they are available.
Posted Jul 17, 2025 - 11:04 EDT

Update

Fitbit has reported that they are experiencing an outage at this time. The Validic team will continue to monitor. Fitbit is tracking this issue here: https://status.fitbit.com/
Posted Jul 17, 2025 - 08:04 EDT

Investigating

Validic is investigating possible issues with the delivery of data from Fitbit.

As a result, you may see delays in receiving user data from Fitbit users and users may see issues when trying to sync to Fitbit.

We will provide updates here when they are available.
Posted Jul 17, 2025 - 07:55 EDT
This incident affected: Fitbit.