Investigating Increased Fitbit Errors

Incident Report for Validic V1

Resolved

This incident has been resolved.

Posted Nov 19, 2020 - 09:44 EST

Monitoring

Error levels from Fitbit have returned to normal levels. Validic will continue to monitor this.

Posted Nov 18, 2020 - 21:59 EST

Investigating

Validic is currently experiencing a higher than expected level of errors from Fitbit.

As a result, you may see delays in receiving Fitbit data for your users.

Validic will continue to monitor this issue and provide updates here when they are available.

Posted Nov 18, 2020 - 21:37 EST

This incident affected: Fitbit.